COOKIES POLICY
Last updated: January 2026
This Cookies Policy explains how Confidence with SJ Ltd t/a HerPathway ( "we", "us" or "our") uses cookies and similar technologies to recognise you when you visit our website or use our platform. It explains what these technologies are, why we use them, and your rights to control our use of them.
1. What are cookies?
Cookies are small data files that are placed on your device (computer, smartphone or tablet) when you visit a website. They are widely used to make websites work more efficiently, improve your experience, and provide information to the website owners.
Cookies can be:
- First-party cookies: set by us
- Third-party cookies: set by someone else (e.g. analytics or marketing providers)
2. Why do we use cookies?
We use cookies to:
- Make our website and platform function properly
- Understand how users interact with our content
- Improve performance, usability and support
- Remember your preferences
- Deliver relevant content and support features like onboarding or journalling flow
- Help ensure a smooth, emotionally safe user experience
We do not use cookies to:
- Sell your personal data
- Track you across unrelated websites
- Enable intrusive advertising
3. What types of cookies do we use?
| Type of Cookie | Purpose | Example |
|---|---|---|
| Strictly Necessary | These are essential for the site to function and cannot be switched off in our systems. | Logging into your account, maintaining session security |
| Performance / Analytics | These help us understand how users interact with our site and improve it. We use privacy-respecting analytics. | Tracking page visits, click patterns, journalling usage trends |
| Functionality | These remember your settings and choices to personalise your experience. | Saving your preferred pathway or language |
| Marketing (optional) | These allow us to tailor occasional offers or messages (if opted in). We do not currently serve ads. | Reminder notifications about unused features or events |
We may use tools like Google Analytics (with IP anonymisation enabled) or other GDPR-compliant services to track general usage data — never to identify individuals.
4. Do we use third-party cookies?
Yes, we may allow trusted third-party service providers to set cookies on our website, for example:
- Analytics providers (e.g. Google Analytics, Plausible)
- Video hosting platforms (e.g. Vimeo or YouTube)
- Support platforms (e.g. for in-app feedback or helpdesk tools)
We ensure all third-party providers comply with UK GDPR and do not collect more data than necessary.
5. How can you control cookies?
You can accept or reject non-essential cookies when you first visit our site via the cookie banner.
You can also manage your cookie preferences at any time by:
- Visiting our Cookie Settings Page
- Adjusting your browser settings to block or delete cookies
- Opting out of analytics tools like Google Analytics via Google's opt-out tool
Please note: blocking some cookies may impact the functionality or performance of our services.
6. Updates to this policy
We may update this Cookies Policy from time to time to reflect changes in our technology, operations or legal obligations. When we do, we will update the "Last updated" date above. We encourage you to review this policy periodically.
7. Contact us
If you have any questions about our use of cookies or other technologies, please email us at: Confidencewithsj@gmail.com